At ZEHKO, we respect your privacy and are committed to handling personal information responsibly.

Information We Collect

When customers browse our website, create an account or place an order, we may collect information such as name, email address, mobile number, billing and shipping information, order details and information necessary to process transactions.

How We Use Your Information

Information may be used to:

  • Process and fulfil orders.
  • Provide delivery and order-status updates.
  • Manage customer accounts and shopping preferences.
  • Provide customer support.
  • Improve our website, products and shopping experience.
  • Prevent fraudulent or unauthorised transactions.
  • Send promotional communications where permitted and applicable.

Payment Information

Payments may be processed through secure third-party payment providers. ZEHKO does not necessarily directly store complete card or banking credentials processed by those providers.

Cookies & Website Data

Our website may use cookies and similar technologies to maintain website functionality, understand website usage, remember preferences and improve the shopping experience.

Sharing of Information

Information may be shared with trusted service providers where reasonably necessary to operate the website and fulfil orders, including payment processors, delivery partners, hosting providers and technology providers.

We do not sell customers’ personal information as a standalone commercial product.

Data Security

Reasonable technical and organisational measures are used to protect personal information against unauthorised access, loss, misuse or disclosure.

Data Retention

Personal information may be retained for as long as reasonably necessary to provide services, fulfil legal or regulatory requirements, resolve disputes and maintain appropriate business records.

Your Choices

Customers may have rights concerning their personal information under applicable law, including rights relating to access, correction, consent and deletion where applicable.

Policy Updates

This Privacy Policy may be updated periodically to reflect changes in our services, website functionality or applicable requirements.